Streamlining SaaS Subscriptions


INDUSTRY

Fin-tech &

B2B SaaS

CLIENT

Subtra

STRATEGY

Design Workshop

Information Architecture

Wireframes

OUTCOME

Web app

Design System

TOOLS

Adobe CC

Jira

Miro


In A Nutshell

Most modern startups use more than 50 paid SaaS tools and software, and these software acquisitions require months of discussions between procurement teams and managers. Over 80% of employees agree that it can be a complex and time-consuming process and overspend on software by 20-25%.

To help enterprises tackle this, Subtra developed a centralised subscription management platform, allowing users to seamlessly purchase, manage, and automate their company's SaaS, PaaS and LaaS stacks.

Our team embarked on a journey to create tangible value for enterprise subscription providers and consumers. We focused on providing intuitive insights that would enable consistent and long-term value creation for our customers.

My Role

User Research

  • Designed core features such as Dashboards, Workflow management, and Account integration

  • Conducted domain and desk research to understand business needs and industry trends

  • Collaborated with the CEO, product managers, and a UX designer to define the design process and product future

Visual Design

  • Crafted wireframes, visual designs and interactive prototypes

  • Established a design system and reusable components

Impact

Reduction in SaaS spend

30%

Design Strategy

Our journey commenced with the establishment of a robust design process and the creation of a comprehensive design system. We delved into analytical data, enhanced navigation, and constructed user flows. Simultaneously, we collaborated with the CEO and product managers to analyze competition and devise a strategic roadmap and conducted design workshops with the developers to familiarize them with the design system.

Outcome

Over the span of nine months, our efforts materialized into a transformational platform encompassing 100+ pages. The subscription model was reimagined, integrating features like Account integration, Workflow management, and Payments.

A working prototype of the Workflow flow

Wireframes of the Workflow flow

Previous
Previous

CIPD's Digital Transformation: Crafting Connected Customer Experiences

Next
Next

BBC Sounds - Sonic Sketches and Artistic Acoustics: Designing for Play